At AyahsoWiDeh, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you interact with our website or services.
Information We Collect
When you use our website or submit a reservation, we may collect the following types of information:
- Your full name
- Email address
- Phone number
- Booking check-in/check-out dates
- Number of guests
- Special requests or notes
- IP address and browser details (for security and analytics)
How We Collect Your Information
We collect data through:
- Booking and contact forms on our website
- Email communication
- Cookies and web analytics tools
How We Use Your Information
We use your data to:
- Process your reservation requests
- Send booking confirmations and payment instructions
- Communicate essential updates about your stay
- Improve our website and guest experience
- Respond to your inquiries and provide support
Sharing of Information
Your personal information is never sold or rented. We may securely share it with trusted third-party service providers for:
- Payment processing (e.g., Scotiabank or WiPay)
- Email services
- Website hosting and analytics tools
These partners are required to protect your information and use it only for the purpose of delivering their service.
Cookies and Tracking Technologies
Our website uses cookies to:
- Improve your browsing experience
- Track website usage and performance
- Remember your preferences
You may disable cookies through your browser settings, though this may affect certain website features.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or deletion of your data
- Withdraw consent to future communication
To exercise any of these rights, please contact us at [email protected].
Data Retention
We retain booking records and communication history for as long as necessary to fulfill reservations, respond to inquiries, and comply with legal obligations.
Security of Your Data
We take reasonable technical and organizational measures to safeguard your personal data. However, no online transmission is 100% secure. You share data with us at your own risk.
Links to Third-Party Sites
Our site may include links to third-party services (e.g., booking tools, Google Maps). We are not responsible for the privacy practices of those websites. Please read their privacy policies.
Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors without parental consent.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website with the effective date clearly posted.
Contact Us
If you have any questions or concerns regarding your privacy or this policy, please contact:
Mala
Villa Host – AyahsoWiDeh
Email: [email protected]